Losing emails from Outlook 365. Still.

tom's Avatar


15 Jun, 2018 04:44 PM

Is there any chance of a fix for the issue where Airmail just plain loses track of some email? I notice is more with my Outlook365 account. A message that came in yesterday is gone from Airmail today, requiring me to go to the web version of Outlook to find and see it.

Yes, I know about rebuilding my message caches, but it's not exactly an awesome workflow to have to schedule reminders to myself to do that regularly just to make sure stuff doesn't just go away. It's the one big flaw in an otherwise awesome application.

  1. 1 Posted by Jani on 03 Sep, 2018 05:50 AM

    Jani's Avatar

    I have the same experience. Super annoying, to the point that unless outlook was not that bad otherwise, I would be very tempted to jump back there.

    If the problem itself cannot be traced, a fix could be to get automatic rebuild done to the messages in main inbox every week (or even better, get Airmail to do that silently in the background and add the newly-appearing emails to inbox).

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