Google Auth. keeps asking to confirm connection

Christian's Avatar


01 Mar, 2018 07:37 PM

For 3 month I have the issue that my google accounts keep opening tabs in Chrome to confirm the Airmail connection. I formatted my computer to solve the issue. At first it worked. But after a while it started happening again. At the moment I get a new Chrome tab almost every 2 minutes asking for authentication. I run OSX 10.13.1 on the latest MacBook Pro with Airmail 3.5.4.
Please advice what can be done.

  1. Support Staff 1 Posted by Airmail on 04 Mar, 2018 05:02 AM

    Airmail's Avatar

    clean airmail data folder
    ~/Library/Containers/it.bloop.airmail.beta11/Data/Library/Application Support/Airmail/General or
    ~/Library/Group\ Containers/2E337YPCZY.airmail/Library/Application Support/it.bloop.airmail.beta11/Airmail/

  2. 2 Posted by Andrea on 02 Apr, 2018 01:23 PM

    Andrea's Avatar

    Same problem, been going on for a while. If I delete the directory don't I have to setup the app again and I loose all my e-mail?

  3. 3 Posted by Rob on 30 Apr, 2018 09:06 AM

    Rob's Avatar

    I keep getting this too since upgrading to V3 granting access again only seems to last for a short period of time before requiring confirmation again.

  4. 4 Posted by Ally on 16 Jun, 2019 01:13 PM

    Ally's Avatar

    I'm getting the same error, did anyone get a fix to work for this?

  5. 5 Posted by Ray on 19 Jul, 2019 12:02 PM

    Ray's Avatar

    I have the same f-ing issue. Driving me mad. opening 1 window every 5-10 sek

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