Deleting Mail; delete indicator sticks, Airmail beachballs

tom's Avatar


23 Jan, 2018 03:02 PM

Not sure what's happening this morning. Did we get an update that broke something? I'm having trouble deleting mail. Whether with a gesture, the keyboard, or the trashcan icon, I get the red slide-over on the message or messages I'm trying to delete, but then the red doesn't go away, and the message doesn't delete. As seen in the screen grab, I can even go on to view other messages with the stuck panes still in position. New messages just push the stuck panes down. Occasionally this results in a beachball and crash.

  1. Support Staff 1 Posted by Airmail on 04 Mar, 2018 05:18 AM

    Airmail's Avatar

    please rebuild the message cache
    from preference, account, more

  2. 2 Posted by Doug on 23 May, 2018 03:55 PM

    Doug's Avatar

    This is happening to me too. Rebuilding did nothing. Just purchased Airmail and this was the result upon using.

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