Search is no longer useable - takes too long

quatrel's Avatar


15 Jan, 2018 08:58 AM

Since a while, the search function has become unusable. Definitely worse since High Sierra and I am not sure why.

I used to have a dozen email accounts with about 50'000 emails and it worked fast. Lately there are maybe 100'000+ emails and it cannot find anything (search term only 4 characters).

I reduced the download period to 6 months, with no attachments to reduce the database size and reset all inboxes. Now search takes about 15 minutes to find something. I am further reducing it to 3 months to see what happens.

On IOS, Airmail works well and as expected.

Seems that many people have an similar issue ...

I am reverting to using the Mail application, because Spotlight is fast.

Also, by using Mail & Devonthink, the emails are accessible and searchable & I do not have to deal with the single email export limitation.

I like the functionality of Airmail, but the closed system, mickey-mouse export function and broken search makes it a bit of a pain to work with if you want to work with email in other applications & research.

I hope this is fixable, since the other functions are so strong.

  1. Support Staff 1 Posted by Airmail on 16 Jan, 2018 03:16 PM

    Airmail's Avatar

    please send the console logs should inluded detailed search logs thanks

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