account not synced

olivier Robin's Avatar

olivier Robin

28 Dec, 2017 10:08 AM

I use airmail beta 3.5.3 (464)
I have several email account. all of them are imap mail.

I have one account which do not sync, since the 20 of December !
I tried to clear the message cache, without any success.
all parameters for all account are set by default.
is there any log file that I can provide to fix this ?
the same account is synced on my iphone, with airmail for ios, and is properly synced.

thank you

  1. Support Staff 1 Posted by Airmail on 16 Jan, 2018 03:34 PM

    Airmail's Avatar

    probabily the account lose the credentials try to add again

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