I am having the exact same issue with IMap and Exchange. winmail.dat PDF attachments and .xls attachments. It appears to happen when the sender is using Outlook exchange....This is a HUGE problem for me....
Hi guys, I have the same issue. A very annoying issue at that. It seems to randomly occur with attachments of various types (pdf, images, docs etc). Checking the same email on different occasions will yield different results (i.e. sometimes the attachments will show, but more oftenly won't appear). Clicking "Save Attachments" or "Save..." will always work - just that the attachments don't appear in the email itself. This means I reluctantly have to log directly into gmail to view attachments.
Dale Ossip John...
on 13 Apr, 2018 02:00 PM
We continue to have the same problem. Even rebuilding the cache does not resolve it. We use the mail client in our business. It has many features which we want. However the ongoing issue of not being able to see attachment and having to go back to the Apple Mail.App is intolerable and unworkable. The developer has offered no meaningful solutions. It is embarrassing to discover from our clients that they have sent attachments that we cannot recover. It is my hope that at some point that the developer will bring this software into practical use in a business environment. We would like to use the software when it is commercially useable.
I have just experienced the same problem. Client sent an email with two PDF files attached. Only one of them showed and that was deemed to be corrupted. However when I opened the email using Apple mail, both attachments were there and they were both fine.
Please fix this as it caused some embarrasement when I accused my client of sending a corrupt file..
I am having the same issue.
.doc file attachements do not show in the iOS app on my iPad. As a company this is make or break as when we are on the road we work solely from iPads.
There is no issue when I log into Outlook on my mac in the office.
Is there a workaround for this? I have tried resetting cache and redownlaoding etc but nothing seems to work
I too am having attachment issues. Attachments appear and download fine in Outlook 365 web browser version, opening normally in all pdf viewer apps. In Airmail app on Mac OSX I can see there is an attachment, but it won't open. It will Save, but when opening in Preview (default) nothing happens, and in Acrobat Reader DC it says the file was corrupted. Load Images removes the attachment, and Show Raw Source says "Cannot load the source". I created a .txt from the Raw Source with is viewable in Outlook 365 in my web browser, and I've attached it below.
I'm testing Airmail Beta with a view to switching from Apple Mail as our default mail client, as there are too many issues there, but it seems Airmail might also not work for our company, as Airmail seems to have similar problems with Exchange 365 .
I am having the same issue on a Mac with attachments not showing up. I have not tested, but it looks like to me it has something to do with the "conversation" thread. In other words, I get multiple emails from the same address and each email is supposed to have an attachment, and the attachment icon is there, but only the "top" (latest) email actually shows/has the attachment.
Airmail please get this addressed/fixed. I receive multiple scanned attachments from a copier to do my job, and it is creating a real problem. I have to open gmail in browser to get them. I love your product and have used it for years, but this is a HUGE problem.
Same problem here. I've just had one of our customers IT department trying to find out why it's happening only to realise its my problem. Very embarrassing. Surely a fairly fundamental feature that needs to work properly for use in the working world.
on 12 Nov, 2018 07:44 PM
I also find that I have to go back to mac mail to retrieve my attachments. In airmail they just spool and spool... for hours if I let it. Sometimes they come in after a few minutes, sometimes never at all. This is not tolerable in an email program.