Re can't delete it

Sina Mahjoob's Avatar

Sina Mahjoob

10 Dec, 2017 08:37 PM

HI,
I had problems with my Airmail where I couldn't actually send an email (but could receive) the guy helping me asked me to download the beta to see if it works.. It didn't and problem was never solved and now I want to update my Mac OS and need to restart computer in order to do so and it doesn't let me as keeps telling me Airmail Beta is open. There is no way of closing it, quit doesn't work, I even deleted the icon from applications yet no matter what I seem to do - this Airmail beta icon keeps coming up and stays open on my dock not allowing me to do anything else including restart my computer.
Help.. have I caught some sort of Airmail Beta virus that has ruined my entire operating system?

  1. Support Staff 1 Posted by Airmail on 22 Dec, 2017 06:46 PM

    Airmail's Avatar

    no :)
    activity monitor select Airmail force close
    the app is just preventing the shutdown for some reason

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