Ordering of conversations with snoozed messages

Andy's Avatar

Andy

06 Oct, 2016 08:06 AM

If I reply to an email and then snooze the conversation (as a reminder to myself to follow up at some later time), when the conversation reappears in my inbox the messages are out of order. Specifically, it seems that the last message I received is moved to the top and appears before the last email I sent, which should actually appear at the top.

In my view, when a snoozed conversation reappears in the inbox, the messages within it should remain in the order in which they were sent and received.

  1. 1 Posted by Eric on 25 Oct, 2016 04:54 PM

    Eric 's Avatar

    Completely agree. There has to be a way to fix this. Really hard to follow when I do this.

  2. 2 Posted by Kirill on 26 Oct, 2016 06:36 AM

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    +1, very confusing behaviour

  3. 3 Posted by Peter on 08 Feb, 2017 08:22 AM

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    +1, already caused quite an embarrassing conversation for me twice. Please fix!

  4. 4 Posted by Anne on 28 Mar, 2017 07:00 PM

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    +1, I have the same problem and it's become very annoying to disentangle the order of emails after snoozing

  5. 5 Posted by jackrahaim on 10 Apr, 2017 12:17 AM

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    • 1 Completely agree. Please fix. Isn't the first programming task we all learn: how to sort?
  6. Support Staff 6 Posted by Airmail on 10 Apr, 2017 02:41 AM

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    is not a sort issue
    just a design choice
    the message keep the snooze date instead of the original one

  7. 7 Posted by Anne on 10 Apr, 2017 08:36 AM

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    It would be great to have this as a setting: whether to keep the snooze date or the original date when displaying a conversation

  8. Support Staff 8 Posted by Airmail on 22 Apr, 2017 03:52 PM

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    Can you post a screen with the dates that are wrong and the desidered behaviour please.

  9. 9 Posted by Anne on 24 Apr, 2017 05:50 AM

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    Here is an example where snoozing messed up the conversation order - I'd like the thread to stay in chronological order, with the most recent messages on top.

  10. Support Staff 10 Posted by Airmail on 25 Apr, 2017 04:57 PM

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    please post detailed steps to reproduce the issue

  11. Support Staff 11 Posted by Airmail on 25 Apr, 2017 07:16 PM

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    http://d.pr/f/M23l

    please try this build and report if the isue is fixed thanks

  12. 12 Posted by Anne Urai on 25 Apr, 2017 08:26 PM

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    Thanks, in this beta version the issue seems fixed. I'll use this one until the next stable release comes along!

  13. Support Staff 13 Posted by Airmail on 25 Apr, 2017 10:00 PM

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    thanks :)

  14. Airmail closed this discussion on 25 Apr, 2017 10:00 PM.

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