Rules - continuous redirect loop

Jason Stoller's Avatar

Jason Stoller

07 Sep, 2017 04:04 PM

I have a rule that redirects email to another address.

A continuous loop is created if my email address was in the cc: field.

The message redirects, but continues to include the original email in the cc: field...therefore a new message goes to the original email...and starts a continuous loop.

If the redirect removed the original email address from the cc: (and bcc: ?) field, this problem may be solved.

  1. 1 Posted by Jason Stoller on 23 Oct, 2017 09:26 PM

    Jason Stoller's Avatar

    Any help?

  2. Support Staff 2 Posted by Airmail on 28 Oct, 2017 04:06 PM

    Airmail's Avatar

    I understand
    but if you redirect a mail where you are in cc you are also involved

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