Archiving Messages Frozen on Screen

mike waid's Avatar

mike waid

23 Mar, 2017 06:15 PM

When archiving a couple message in Beta 418, the blue Archive bar never left the screen. I had to close the app and restart to see the proper final state.

  1. Support Staff 1 Posted by Airmail on 23 Mar, 2017 06:22 PM

    Airmail's Avatar

    Check account/mappings
    you have to assign an archive

  2. 2 Posted by mike waid on 23 Mar, 2017 06:27 PM

    mike waid's Avatar

    This is the first time I have seen this behavior in the app. My mappings are set to Automap Folders

  3. Support Staff 3 Posted by Airmail on 23 Mar, 2017 06:28 PM

    Airmail's Avatar

    Are you on gmail?

  4. 4 Posted by mike waid on 23 Mar, 2017 06:33 PM

    mike waid's Avatar

    Yes, I have 3 in AirMail. This account is a Google for Non-profit user.

  5. Support Staff 5 Posted by Airmail on 23 Mar, 2017 06:50 PM

    Airmail's Avatar

    Check menu>window>operation
    it should show delete inbox operation

    On 23 March 2017 at 19:27:59, Leonardo Chaintini ([email blocked])

    Are you on gmail?

  6. 6 Posted by mike waid on 23 Mar, 2017 06:55 PM

    mike waid's Avatar

    See the screenshot from the initial post. The operation window shows 2 remove inbox operations. They indeed did get removed from the inbox but the screen did not refresh automatically. I have subsequently archived other messages from the inbox, so it was a one-time hiccup. There were no error messages in the Console log for Airmail.

  7. Support Staff 7 Posted by Airmail on 26 Mar, 2017 09:38 AM

    Airmail's Avatar

    did you add the gmail account as an imap?

  8. 8 Posted by mike waid on 26 Mar, 2017 03:16 PM

    mike waid's Avatar

    It was added as a Google account.

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