Subject Line...

1957Goldtop's Avatar

1957Goldtop

21 Mar, 2017 06:30 PM

I have a gmail filter based on an email subject’s text. As I was testing the filter by sending test emails from Airmail Mac, it would not work. I then tried sending the email from the gmail site directly and it worked. I then tried sending from Mac Mail and it worked. I tried another email client and it worked as well. The filter also worked when an email was sent from Airmail IOS. Airmail Mac is the only one the filter did not work on even though the subject's text was exactly what is needed to trigger the filter.

So, what is Airmail Mac doing to the subject line text that is non-standard and causing this issue?

Thanks!

  1. Support Staff 1 Posted by Airmail on 26 Mar, 2017 09:30 AM

    Airmail's Avatar

    I don't know check the email that was sent
    and double check the subect sent
    there are some differences?

  2. 2 Posted by 1957Goldtop on 26 Mar, 2017 02:54 PM

    1957Goldtop's Avatar

    Yes, I verified the emails were being sent.

    No, there was no discernible differences in the subject like.

    This is 100% repeatable and consistent, so something is going on.

  3. Support Staff 3 Posted by Airmail on 27 Mar, 2017 11:52 AM

    Airmail's Avatar

    are you sending emails to your self?
    to test it?

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

29 Jul, 2021 08:52 AM
28 Jul, 2021 08:45 AM
28 Jul, 2021 06:08 AM
29 Jun, 2021 10:59 AM
29 Jun, 2021 10:32 AM