App won't open

Neil Thomson's Avatar

Neil Thomson

04 Nov, 2018 04:28 PM

When I click the app icon in the dock it bounces up and down once and then I get an error message saying that it failed to load. This is part of the report that I send to Apple: Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

Can someone help with this please?

  1. 1 Posted by dana on 04 Nov, 2018 06:07 PM

    dana's Avatar

    Same thing here. Just started.

  2. 2 Posted by Joe Bailey on 04 Nov, 2018 11:00 PM

    Joe Bailey's Avatar

    Same here. Apple has been cracking down on the codesigning issue as a security measure. Only Airmail and/or Apple can fix this issue.

  3. 3 Posted by brian on 05 Nov, 2018 12:59 AM

    brian's Avatar

    Same issue. Finally updated OS and can't get Airmail to open. Attempted open then fails. Full report:

    Process: Airmail Beta [938]
    Path: /Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta
    Identifier: it.bloop.airmail.beta11
    Version: ???
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Airmail Beta [938]
    User ID: 501

    Date/Time: 2018-11-04 16:58:34.078 -0800
    OS Version: Mac OS X 10.13.6 (17G3025)
    Report Version: 12
    Bridge OS Version: 3.0 (14Y664)
    Anonymous UUID: C221CEF1-480E-3F01-115A-6CAB4AC1F61E

    Time Awake Since Boot: 850 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0

    Exception Type: EXC_CRASH (Code Signature Invalid)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Reason: Namespace CODESIGNING, Code 0x1

    kernel messages:

    VM Regions Near 0 (cr2):
    --> __TEXT 000000010e581000-0000000111062000 [ 42.9M] r-x/rwx SM=COW & [(null)]

    Thread 0 Crashed:
    0 ??? 0x000000011cbf219c _dyld_start + 0

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee167ec10 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x000000011cbf219c rfl: 0x0000000000000200 cr2: 0x0000000000000000

    Logical CPU: 0
    Error Code: 0x00000000
    Trap Number: 0

    Binary Images:
    0x10e581000 - 0x111061fff +??? (0) <5A5A8E74-2158-361F-A4D7-F561491FB8B6> (null) 0x11cbf1000 - 0x11cc3bacf +??? (551.5) <30B355CB-35BA-3112-AA76-4E46CD45F699> (null)

    External Modification Summary:
    Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 990 thread_create: 0 thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=53.5M resident=0K(0%) swapped_out_or_unallocated=53.5M(100%)
    Writable regions: Total=8444K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8444K(100%)

                                VIRTUAL   REGION
    

    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= ======= STACK GUARD 56.0M 2
    Stack 8192K 2
    __DATA 3128K 5
    __LINKEDIT 10.4M 3
    __TEXT 43.2M 3
    shared memory 8K 3
    =========== ======= ======= TOTAL 120.6M 12

    Model: MacBookPro14,2, BootROM 184.0.0.0.0, 2 processors, Intel Core i5, 3.1 GHz, 8 GB, SMC 2.44f1
    Graphics: Intel Iris Plus Graphics 650, Intel Iris Plus Graphics 650, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
    Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x171), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)
    Bluetooth: Version 6.0.7f11, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    USB Device: USB 3.0 Bus
    USB Device: iBridge
    Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1
    Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

  4. 4 Posted by Nayan Bheda on 05 Nov, 2018 05:17 AM

    Nayan Bheda's Avatar

    I updated MacOS to Mojave. And since then airmail is crashing, Not opening at all

    Any update from Airmail?

  5. 5 Posted by brian on 05 Nov, 2018 02:07 PM

    brian's Avatar

    Looks like there was a recent update that didn't automatically install before I had restarted my machine. I downloaded a fresh Beta copy 3.7.0 (531) - link below - opened & authorized the app and replaced the old version in the application folder. All accounts still in tact and back in action.

    https://rink.hockeyapp.net/apps/84be85c3331ee1d222fd7f0b59e41b04

  6. 6 Posted by Frank on 05 Nov, 2018 02:19 PM

    Frank's Avatar

    Thanks Brian, that fixed it for me too!

  7. 7 Posted by Brian Cowell on 05 Nov, 2018 02:22 PM

    Brian Cowell's Avatar

    Super! You’re welcome. :)

  8. 8 Posted by beynon on 05 Nov, 2018 08:22 PM

    beynon's Avatar

    Phew, this worked for me also. Root cause was my MBP locked up and I had to restart. Must have been during a critical time for the update.

  9. 9 Posted by jan on 06 Nov, 2018 07:36 AM

    jan's Avatar

    How to fix?

  10. 10 Posted by Brian Cowell on 06 Nov, 2018 04:11 PM

    Brian Cowell's Avatar

    Jan,
    Not my expertise, though if you Control + Click the application and select
    ‘open’ you can ‘force’ it to open. Since the application was downloaded
    from the internet and not through the App Store, your default computer
    settings prevent the opening of malicious apps. General permissions can be
    updated somewhere in settings & security.

  11. 11 Posted by andre on 07 Nov, 2018 09:57 AM

    andre's Avatar

    After OS update the app crashes and will not open. Had an old version, updated to this new one and the problem still persists.

    Process: Airmail Beta [1669]
    Path: /Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta
    Identifier: it.bloop.airmail.beta11
    Version: ???
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Airmail Beta [1669]
    User ID: 502

    Date/Time: 2018-11-07 10:56:02.738 +0100
    OS Version: Mac OS X 10.13.6 (17G3025)
    Report Version: 12
    Bridge OS Version: 3.0 (14Y664)
    Anonymous UUID: B5D13063-B02D-8ACC-31C1-606D99D4AAD3

    Time Awake Since Boot: 400 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0

    Exception Type: EXC_CRASH (Code Signature Invalid)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Reason: Namespace CODESIGNING, Code 0x1

    kernel messages:

    VM Regions Near 0 (cr2):
    --> __TEXT 000000010c83c000-000000010f31d000 [ 42.9M] r-x/rwx SM=COW

    Thread 0 Crashed:
    0 ??? 0x000000011f45819c _dyld_start + 0

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee33c3bc8 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x000000011f45819c rfl: 0x0000000000000200 cr2: 0x0000000000000000

    Logical CPU: 0
    Error Code: 0x00000000
    Trap Number: 0

    Binary Images:
    0x10c83c000 - 0x10f31cfff +??? (0) <5A5A8E74-2158-361F-A4D7-F561491FB8B6> (null) 0x11f457000 - 0x11f4a1acf +??? (551.5) <30B355CB-35BA-3112-AA76-4E46CD45F699> (null)

    External Modification Summary:
    Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 492 thread_create: 0 thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=53.5M resident=0K(0%) swapped_out_or_unallocated=53.5M(100%)
    Writable regions: Total=8444K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8444K(100%)

                                VIRTUAL   REGION
    

    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= ======= STACK GUARD 56.0M 2
    Stack 8192K 2
    __DATA 3128K 5
    __LINKEDIT 10.4M 3
    __TEXT 43.2M 3
    shared memory 8K 3
    =========== ======= ======= TOTAL 120.6M 12

  12. 12 Posted by kmjohnston63 on 10 Nov, 2018 05:50 PM

    kmjohnston63's Avatar

    Airmail has given me an unexpected error since I upgraded to macOS Mojave Version 10.14.1. Are there any updates to fix this?

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