Accounts not connecting

Ester's Avatar

Ester

26 Jun, 2018 10:08 AM

Hi!

Currenlty I've version 3.5.5 (498). Since the update I cannot work properly with airmail because it connects and disconnect the accounts, but not all at the same time. The issue is that it is not always the same account, and most of the times I have to close it completely and open it again in order to get new emails or attachment download or just sending emails out. Even thought I have Internet connexion and some of the accounts are connected...

If it was an issue only related to custom accounts or gmail account it would be easy, but it's completely random.

  1. Support Staff 1 Posted by Airmail on 27 Jun, 2018 07:54 AM

    Airmail's Avatar

    Waht system are you on?

  2. 2 Posted by Kevo on 27 Jun, 2018 09:36 AM

    Kevo's Avatar

    I have the same issue, I already uninstall Airmail, synchronise all my accounts, it's buggy for a week. It was on my two gmail account at start, now it's all of them

  3. 3 Posted by Ester on 27 Jun, 2018 09:39 AM

    Ester's Avatar

    MAC OS X El Capitán, Version: 10.11.6 (15G1217)

  4. Support Staff 4 Posted by Airmail on 27 Jun, 2018 06:04 PM

    Airmail's Avatar

    can you post the logs?
    please update to v499 it should be fixed
    https://rink.hockeyapp.net/apps/84be85c3331ee1d222fd7f0b59e41b04/ap...

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