Weird attachments when replying to email

jbryant705's Avatar


16 Apr, 2018 01:39 PM

I'm not sure why, but sometimes when I reply to an email that had signatures in it, there are weird attachments included with my reply. I responded to an email to a customer and they asked what these were but I didn't understand why they were ever attached or created for that matter.

  1. 1 Posted by Jefferson on 25 Apr, 2018 10:13 PM

    Jefferson's Avatar

    I get the same issue, and it often turns out to be the image embedded in my signature. No idea why they get turned into attachments and how to stop that.

  2. 2 Posted by bowtree00 on 08 May, 2018 10:07 PM

    bowtree00's Avatar

    I have the same problem - this has been happening for some time now and my colleagues are beginning to complain. Any idea why this is happening and what can be done to correct the problem?

  3. 3 Posted by bharat on 11 May, 2018 04:20 AM

    bharat's Avatar

    I am facing the same issue. My colleagues mentioned that my emails contain weird files. I had to remove the image in my signature. Not sure why it happens and is there a way to disable it.

  4. 4 Posted by michaelyang91 on 22 May, 2018 11:46 PM

    michaelyang91's Avatar

    Same issue for me too. My boss is telling me to stop using Airmail. It doesn't appear when I'm sending it, nor does it appear when they reply. But when I reply to them it definitely creates weird attachments of email signature images. If the recipient is in Gmail, it does NOT show paperclip attachment but it DOES show actual attachments.

    I've tried changing my email signature images to be HTML links, but Airmail will still create them as attachments when I reply to a reply.

    Closely documented and asked the dev team twice, but they don't seem to be interested in fixing it. Not surprising given that Airmail isn't exactly expensive. I would really want Airmail app to become subscription service and just be more responsive to all these bugs.. great design, many bugs, and bad composer usability.

  5. 5 Posted by Casper on 25 May, 2018 10:09 AM

    Casper's Avatar

    SAme happening for me

  6. 6 Posted by Nick on 11 Jun, 2018 03:46 PM

    Nick's Avatar

    Same here - how do I get this to stop?

  7. 7 Posted by michaelyang91 on 11 Jun, 2018 04:06 PM

    michaelyang91's Avatar

    I don’ think Airmail ever pays attention until this gets a lot more

    Michael S. Yang
    양성우 (楊省宇)


    P Please consider the environment before printing this email. Thank you.

  8. Support Staff 8 Posted by Airmail on 11 Jun, 2018 05:09 PM

    Airmail's Avatar

    have you tried to create a new signature?

  9. 9 Posted by Casper Holm on 11 Jun, 2018 05:10 PM

    Casper Holm's Avatar

    Dont use any on this account

    Casper Holm
    Strategic Design Analyst
    /Partner @  
    Behavioral Architecture & Design    
    [email blocked]
    P +45  2033 2033

  10. 10 Posted by Nick on 11 Jun, 2018 05:11 PM

    Nick's Avatar

    This occurs when the person you are replying to has an image in their signature. It is unrelated to our signatures.

  11. 11 Posted by Ryan on 18 Jun, 2018 07:08 PM

    Ryan's Avatar

    I'm seeing the same thing. Any ideas?

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