Attachments not showing up

evan.goldin's Avatar

evan.goldin

15 Dec, 2017 09:45 PM

Hey all,

I'm seeing an issue with attachments. Increasingly, attachments just don't show up in Airmail. I was just sent an email with a 1.2mb PPT file attached. On Gmail.com, it shows fine. In Airmail Mac Beta, I see a winmail.dat file attached, but nothing else.

Anyone know how to fix?
- Evan

  1. 1 Posted by claus on 18 Dec, 2017 09:50 AM

    claus's Avatar

    I am having the exact same issue with IMap and Exchange. winmail.dat PDF attachments and .xls attachments. It appears to happen when the sender is using Outlook exchange....This is a HUGE problem for me....

  2. 2 Posted by evan.goldin on 19 Dec, 2017 07:05 PM

    evan.goldin's Avatar

    Any response here guys?

  3. Support Staff 3 Posted by Airmail on 22 Dec, 2017 06:45 PM

    Airmail's Avatar

    can you give me some sample email
    to test?

  4. 4 Posted by evan.goldin on 25 Jan, 2018 07:01 AM

    evan.goldin's Avatar

    Just sent to [email blocked]. This is happening all the time.

  5. 5 Posted by evan.goldin on 29 Jan, 2018 06:31 PM

    evan.goldin's Avatar

    Any word on this? It's going to lead me to switch back to Gmail.com if it can't be fixed :(

  6. 6 Posted by vrm on 14 Feb, 2018 03:48 AM

    vrm's Avatar

    Same problem.
    Some attachments simply don't appear in Airmail 3.
    Any news on this issue?

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