Please remove RGB color code from every div

Patrick van der Rijst's Avatar

Patrick van der Rijst

06 Nov, 2017 09:52 AM

The following CSS rule really messes up our Jira issue tracking when importing e-mail:

color: rgba(0,0,0,1.0);

It doesn't add anything since the text is just black anyway. For non colored formatted text, please do not use the rgba color code or switch to HEX color codes.

  1. 1 Posted by Paul Hendrick on 27 Jun, 2018 07:39 PM

    Paul Hendrick's Avatar

    +1

  2. Support Staff 2 Posted by Airmail on 27 Jun, 2018 08:50 PM

    Airmail's Avatar

    can you post an eml of the email?
    so I can replicate it?

  3. 3 Posted by Paul Hendrick on 27 Jun, 2018 09:11 PM

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    Sure, here you go!

    Thanks for taking a look.

  4. 4 Posted by Patrick van der... on 28 Jun, 2018 07:13 AM

    Patrick van der Rijst's Avatar

    Awesome, this is being picked up?

    Met vriendelijke groet / Kind regards,

    Avisi B.V.
    Patrick van der Rijst

  5. Support Staff 5 Posted by Airmail on 28 Jun, 2018 08:27 AM

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  6. 6 Posted by Patrick van der... on 28 Jun, 2018 08:36 AM

    Patrick van der Rijst's Avatar

    In mail clients it looks fine, our issue tracker Jira can’t parse the rgb
    color tags. If I manually remove them in HTML mode of writing an e-mail,
    the mail still looks fine and is imported correctly in Jira

    The highlighted HTML in the following screenshot is causing the issues. If
    I would remove that, mails still look fine and are imported without Color
    value is invalid in Jira

    See https://jira.atlassian.com/browse/JSDSERVER-4269 and
    https://airmail.tenderapp.com/help/discussions/airmail-beta-418/7976-please-remove-rgb-color-code-from-every-div

    Met vriendelijke groet / Kind regards,

    Avisi B.V.
    Patrick van der Rijst

  7. Support Staff 7 Posted by Airmail on 30 Jun, 2018 08:18 AM

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  8. 8 Posted by Patrick van der... on 30 Jun, 2018 09:31 AM

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    That solves the issue! Thank you so much.

    Met vriendelijke groet / Kind regards,

    Avisi B.V.
    Patrick van der Rijst

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